Usability Testing
Usability testing is a technique used in user-centered design to evaluate a product or service by testing it with representative users. The goal of usability testing is to identify any usability problems, collect qualitative and quantitative data and determine the participant's satisfaction with the product. Usability testing can be conducted in various ways, such as in-person, remote, moderated, or unmoderated. The results of usability testing can be used to improve the design of the product or service, increase user satisfaction, and ultimately increase business success.
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