Service Level Agreements


Service Level Agreements (SLAs) are contracts between service providers and customers that define the level of service expected from the provider. In the context of Data Science and Artificial Intelligence, SLAs are used to define the quality of service that a data-driven application or system must provide to its users. This includes metrics such as availability, response time, throughput, and error rates. SLAs are important for ensuring that data-driven applications and systems meet the needs of their users and provide a reliable and consistent experience. They also provide a framework for measuring and improving the performance of these systems over time.


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